![]() ![]() "synopsis" may belong to another edition of this title. We read every chapter, identify the key takeaways and analyze them for your convenience. With Instaread, you can get the key takeaways, summary and analysis of a book in 15 minutes. Inside this Instaread Summary of The Phoenix Project PLEASE NOTE: This is key takeaways and analysis of the book and NOT the original book. While working on projects for other department heads, who have varying levels of appreciation for IT and its challenges, Palmer meets a potential Parts Unlimited board member, Erik Reid, who urges Palmer to think of his IT department more like a production factory. The Phoenix Project is a business allegory about how a fictional company becomes profitable after a crisis-driven change in its information technology management style.īill Palmer is promoted to vice president of IT at Parts Unlimited, an automotive parts manufacturer and retailer, at a time when it is struggling financially and trying to launch a new, innovative project.Įach day of Palmer's career as VP of IT is characterized by urgent unplanned work for which the department does not have enough resources. At 9:38 AM EDT, on the morning of September 11, 2001, the Pentagon Phoenix Project was initiated when hijacked American Airlines Flight. Summary of The Phoenix Project by Gene Kim, Kevin Behr, and George Spafford - Includes Analysis
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